Dan White's blog

How to enable network share support in MozyHome and MozyPro Desktop Edition

Update: 28th Feb 2010 - Due to the reported problems people have been having with the existing approach below, I have created the following program for MozyHome & MozyPro. It runs in the system tray and checks various Mozy registry keys (not just the one below), and if they have been changed by Mozy, it resets them back to the values that allow Mozy to backup and restore from the network.


Printing in red from Adobe Acrobat PDF's

We seem to be seeing a bug in Adobe Acrobat 8.1.2 where printing a PDF from within Acrobat Reader prints out with red backgrounds on images with certain documents, it may be in conjuction with HP printers. But we've only seen 3 cases in various offices so it's hard to be certain of that at the moment.

There doesn't seem to be a fix that we've found at the moment, so we recommend as a temporary solution until it is fixed by Adobe is to either downgrade to an earlier version or to use an alternative PDF viewer.


Can't cut and paste or "Cannot empty the clipboard" in Excel

Seems rdpclip.exe misbehaves occasionally, preventing use of the "copy" function (via Ctrl+C or menu) in Windows or Office 2003

The temporary solution seems to be to kill the rdpclip.exe process. To do this go to the Start button and click Run. Then type

taskkill /F /IM rdpclip.exe

There is a hotfix for Windows 2003 server to prevent this, but in this instance there was no connection to a Win 2003 server, it was a Windows XP computer that was acting as the server being connected to.