spam

How to use the Junk folder in Shinymail

We've been providing spam filtering on our email service for some time, ensuring that you never even see 95% of the unsolicited messages that are sent to your mailbox. Unfortunately it's hard to block all the spam without accidentally blocking ligitimate email too, so a small amount of spam will always get through. This article looks at how you can sort most of this spam into a separate "Junk" folder.

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Anti-spam rules for Outlook 2000/2003

This is a file to import into Outlook 2000 or 2003 to further reduce the amount of spam received after being filtered if it becomes necessary.
To avoid false positives we reject all spam that scores above 12 "spam points", but spam will be received that scores below this.
This filter lowers the threshold by moving all messages scoring more than 5 "spam points" and also ones with invalid dates into your spam folder.

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Loops, out-of-office and spam.

Emails can loop. As both sender and the recipient have their out-of-office turned on, but both are sending emails anyway. One party sends a message which triggers the others out of office which bounces back and triggers theirs. The error message is not sent until the out-of-office is turned off otherwise another loop would occur.

Some errors are replies to Spam emails that have been sent the out-of-office message. The spam had an incorrect or fake reply-to address and when the out-of-office message is returned to the fake address that email server sends out an 'unknown' or 'failed' back to you.

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