Choose Your Path to Digital Peace of Mind
More than just IT support - we're your partner in building a secure, reliable foundation for your business growth.
Silver Care
Essential Cyber-Security
Core security to protect your
business at a great price
p/user/month
Ideal for businesses on a limited budget for support, but want to ensure their business is secure.
Ideal for businesses that:
- Want essential safeguards without breaking the bank.
- Seek consistent, proactive protection against everyday threats.
- Are ready for more stability, less firefighting.
(Protects one primary device. Additional devices: £8 per device/month.)
Gold Care
Complete IT Care + Security
Comprehensive care to
future-proof your business
p/user/month
Perfect for businesses that want comprehensive IT support and best-in-class security.
Ideal for businesses that:
- Value total peace of mind and proactive care.
- Want to focus on growth, not glitches.
- Prefer predictable costs and no IT surprises.
(Includes protection for one primary device. Additional devices: £8 per device/month.)
PAYG
Reactive Break/Fix
No Cyber-security
No pro-active support
p/user/month
Bare-bones option for businesses only wanting “break-fix” support and do not want to invest in security yet.
Ideal for businesses that:
- Want to experience our support without committing to a long-term plan.
- Aren’t ready to invest in continuous security or proactive prevention.
- Are comfortable addressing IT issues only when they arise.
- Understand that this approach may lead to unexpected, on-demand costs.
From Reactive to Proactive
Stop fighting fires and start preventing them. Our proactive approach means fewer disruptions and more focus on your core business.
From Uncertainty to Confidence
Replace IT anxiety with peace of mind, knowing your business is protected by enterprise-grade security.
From Complexity to Clarity
No more technical confusion. Get clear communication and straightforward solutions that make sense for your business.
Compare features
At runPCrun, transparency is key. This table provides a clear, side-by-side breakdown of our features to complement the overview above. Compare our plans to find the ideal fit for your business - no jargon, no surprises, just straightforward value tailored to your needs.
PAYG | Silver Care | Recommended Gold Care | |
|---|---|---|---|
| Reactive Break/Fix No Cyber-security Bare-bones option for businesses only wanting reactive support. | Essential Cyber-Security Core security at a great valueIdeal for businesses on a limited budget who still want core cyber protection. | Complete IT Care + Security Comprehensive care to future-proof your businessPerfect for businesses wanting comprehensive IT support and best-in-class security. | |
| £0 per user per month | £15 per user per month + £8 per additional device per month | £45 per user per month + £8 per additional device per month | |
| Round-the-Clock Cybersecurity 24/7 protection, monitoring, and remediation | |||
| Advanced Office 365 Security Detect and respond to email threats | |||
| Staff Training Regular sessions to keep your team cyber-smart | |||
| Safe Browsing Web filtering to block harmful websites | |||
| IT Support Access Get help when you need it | (Standard rates) | (Discounted rates) | (Included) |
| IT Support Rates | £112.5 p/hr | £95p/hr | £0 p/hr |
| Onsite/Project Rates | £135 p/hr | £112.50 p/hr | £70 p/hr |
| Priority Support Fastest response times and proactive care |
Why Choose Our Care Plans?
When you sign up for one of our Care plans, you get more than just routine updates – you get peace of mind. Our team of experienced professionals will ensure your company remains secure, fully functional, and optimized. Whether you run a small business or a larger organisation, we have a plan tailored to your needs.
"…ever since we started working with runPCrun we have nothing but praise to give about them. They are knowledgeable, efficient, reliable, good humoured and very good at handling AND resolving problems under a tight deadline with a stressed client over their shoulder."
Annick Lapôtre - Sam Fogg
"...I just wanted to thank you for the really excellent job... We will of course recommend you to all ..."
Richard Duke - MediaTec
FAQs
How can I get a quote for my company?
Use our contact form, or email our support team. They’ll ask you a few straightforward, non-technical questions about your business, and then provide a customised quote.
What happens if my team size changes?
It’s easy to adapt as your team grows. You can add seats anytime, and we’ll charge you a prorated fee for the remainder of your billing cycle. While you can’t remove seats mid-cycle, you can adjust your renewal preferences inside your account so that your next yearly or monthly billing reflects the right number of users.
Can I change my plan after subscribing?
Absolutely. You can upgrade or modify your plan at any time. Just contact our support team, and they’ll guide you through the process.,
Can I mix and match plans?
Yes, we understand that not every business fits neatly into a single category. There is a minimum subscription of 3 users for any Care plan.
We know this might feel unfair if you’re a very small team, but it’s important to consider that supporting a 1 or 2 user business often involves the same infrastructure - like routers, printers, and mailboxes - as supporting a larger business. This “economy of scale” means our costs don’t decrease proportionally with fewer users below this level.
We hope you understand our need for this minimum while we remain committed to serving businesses of all sizes.
Proactive IT Monitoring and Unlimited IT Support
Stay ahead of issues before they impact operations.
24/7 Cyber-Threat Protection, Monitoring, and Remediation
Robust defense against evolving threats., with proactive measures to block malware, prevent hacks, and keep data secure.
Office 365 Security Detection and Response
Enhanced cloud protection and email safeguarding.
Regular Cyber-Security Training
Empower your staff to recognize and avoid threats.
Web Filtering and Protection
Keep browsing secure and efficient.
Priority Support
When you need help, we’re on it - fast.