Premium DNS changes
For the last 20 years runPCrun has provided premium Domain Name Services for its customers free of charge in order to protect our customers websites and email, and paid for the upkeep of this service ourselves.
Unfortunately in these tougher times, we can no longer maintain this service free of charge and will have to start charging for it at a cost of £1.20 per month per domain.
DNS is a service that binds the web together. When you type in www.yourdomain.com into a browser, or send an email to firstname.lastname@example.org it gets converted by a server into a “telephone number” (specifically an IPv4 address) so your computer can find it on the Internet.
If it breaks then both websites and email stop responding simply because they cannot be found. (There is sometimes some lag to this, which can help or hinder the situation)
We are presenting our customers with the following choice:-
Do nothing, and stay on Premium Domain Name Services:
We will leave your domains on our Premium domain name servers, which provides the best Service Level Agreement and include a 100% uptime guarantee (or your money back for the month), faster lookup speeds, increased security, more room for personalized DNS configuration, and extra features that are useful.
Each domain costs £1.20 per month for hosting, and will be charged annually at £14.40 per year.
Request the move to free DNS hosting:
Free nameservers cover the basic needs of websites and email, including limited configuration features and less impressive Service Level Agreement. The provider we recommend is trusted by us, and has not had any problems that we are aware of, but naturally, with a free service there is no real recourse or complaints procedure if the service does not work fully or otherwise meet expectations.
We will point out once more though - if DNS services stop responding, then both websites and email stop responding simply because they cannot be found on the internet anymore.
As we are the one requiring this change, if you request the move to free DNS hosting, it will be performed free of charge but runPCrun bears no responsibility for the service working going forward