Client Area (for remote support)
Get the support you need for both computers and mobile devices. Download the appropriate application using the links below:
Computers Download for Windows |
Mobile Download for Android |
|---|---|
 Download for Mac |  Download for iOS |
 Atera (Windows) |
Follow these simple steps to get connected:
- Launch the downloaded program (you'll likely find it in your Downloads folder).
- Provide the 9-digit code to your IT administrator.
- To end the session, simply quit the program.
Helpful Tips for a Smooth Connection
Remote support requires downloading and running a one-time program for that session.
Firefox/Chrome/Edge: If you can’t locate your download after clicking "Connect," press CTRL + J to view your recent downloads and open the SplashtopSOS file.
Safari (Mac): Press Command + Option + L for quick access to your recently downloaded files.
