Client Area
Getting Connected
1
Launch the downloaded program from your Downloads folder
2
Provide the 9-digit code to your IT administrator
3
To end the session, simply quit the program
Quick Troubleshooting Tips
Windows Users
Press CTRL + J to view recent downloads in Firefox, Chrome, or Edge
Mac Users
Press Command + Option + L to access downloads in Safari
Note: Remote support requires downloading and running a one-time program for each session.
