Client Area

Quick Support Access

Get instant technical support for all your devices

Instructions Pointer

Getting Connected

1

Launch the downloaded program from your Downloads folder

2

Provide the 9-digit code to your IT administrator

3

To end the session, simply quit the program

Quick Troubleshooting Tips

Windows Users

Press CTRL + J to view recent downloads in Firefox, Chrome, or Edge

Mac Users

Press Command + Option + L to access downloads in Safari

Note: Remote support requires downloading and running a one-time program for each session.

Windows Management Agent

(Please only use this under instruction)