IT support

At runPCrun, our guiding principle is to treat your IT needs with the same level of care and attention as if they were our own. Our commitment to a straightforward, client-focused approach is evident in everything we do, allowing our actions and results to speak for themselves.

  • Allowing you more time to concentrate on your core business activities.
  • Minimizing downtime to keep your operations running smoothly.
  • Boosting productivity through efficient IT solutions.
  • Offering customized support packages tailored from individual needs to enterprise solutions.

"Total Support" Care Plans

'Total Support' is our comprehensive package, designed to cover all aspects of your IT infrastructure. This includes disaster recovery planning, multiple backups, and guaranteed service levels for swift response times.

  • Fixed-cost IT support for predictable budgeting.
  • Centralized management of all your IT needs.
  • Complete transparency and visibility of services provided.

With runPCrun's 'Total Support', you benefit from a fixed monthly cost, offering unlimited telephone and remote support alongside regular onsite visits for Enterprise clients. We assume full responsibility for your IT requirements, managing daily maintenance to deliver exceptional value at a predictable cost.

This service provides options for remote-only or on-site support, including remote server and network monitoring. Our IT management software facilitates hardware monitoring, asset tracking, and manages backups, software updates, and security patches to ensure your systems are always current and secure.

Pay as You Go

  • No contracts, providing flexibility and freedom.
  • Pay only for what you use and need.
  • Instant access to Remote Support.
  • Simple, straightforward pricing.

For businesses seeking flexibility or those with limited budgets, our Pay-As-You-Go IT Support offers access to our expertise on an as-needed basis without commitment to regular spending.

This option provides peace of mind for immediate IT challenges, covering everything from new installations to troubleshooting issues that hinder your project progress. If a more comprehensive solution fits your needs, our 'Total Support' package offers predictable IT budgeting and extensive coverage.

Contact us today at 020 3355 9222 or to discover how we can alleviate your IT concerns and optimize your business operations.