Last updated: 7th Feb 2025
The prices listed on this page are the official published rates for our IT support and cybersecurity services. These rates apply to all new agreements and renewals unless otherwise stated in a signed contract.
We reserve the right to update pricing with 30 days’ notice, as outlined in our service agreements. If pricing changes, customers will be notified in writing, and they may cancel their service without penalty before the updated rates take effect.
For any questions regarding our pricing or service inclusions or exclusions, please contact us by mailing support@runpcrun.com or call us on 020 3355 9222.
| Support Services | Price (excluding VAT) | Service period |
|---|---|---|
| Gold Care+ | ||
| Gold Care+ | £50 | per user per month |
| Gold Care+ (user additional devices) | £9 | per additional PC/Mac |
| Gold Care+ (Server Care) | £140 | per server per month |
| Gold Care+ IT Support and Administration | £0 | per hour |
| Gold Care+ Onsite/Project/Exclusions | £70 | per hour |
| Silver Care+ | ||
| Silver Care+ | £17 | per user per month |
| Silver Care+ (user additional devices) | £9 | per additional PC/Mac |
| Silver Care+ IT Support | £95 | per hour |
| Silver Care+ Onsite/Project (2 hour minimum onsite) | £112.50 | per hour |
| Pay-As-You-Go | ||
| PAYG IT Support | £112.5 | per hour |
| PAYG Onsite/Project Rates (2 hour minimum onsite) | £135 | per hour |