Privacy Policy for Versado I.T. Services Limited

Our Contact Information for these matters:

If you have any queries regarding data protection for Versado I.T. Services Limited, please email dataprotection@runpcrun.com

We collect information about our visitor's domain, and email address when available.

For visitors on our website we collect:

  • Aggregate (General Tracking) information about pages that users visit on our site.
  • User specific information about pages that users visits on our site.
  • Google Analytics: We use Google Analytics to collect information about visitor behaviour on our website. Google Analytics stores information about what pages you visit, how long you are on the site, how you got here and what you click on. This Analytics data is collected via a JavaScript tag in the pages of our site and is not tied to personally identifiable information. We therefore do not collect or store your personal information (e.g. your name or address) so this information cannot be used to identify who you are. You can find out more about Google’s position on privacy as regards its analytics service at https://support.google.com/analytics/answer/6004245

The information that we collect is used for:

  • Internal review, tracking, or contacting and is then discarded.
  • Not Shared with any outside organization for commercial purposes. We may still share this information for tracking and other non-commercial purposes.

We may use a standard technology called a cookie for the following purposes.

  • Store visitor preferences for return visits to our website.

If you are currently receiving a newsletter or emails from us and would like to stop receiving them, please notify us by contacting us by email, phone, at the above address.

We may partner with 3rd party ad or content delivering services to deliver relevant ads or content to our visitors.

With respect to sensitive information, we will redirect the user to a secure page either on our site, or to a trusted 3rd party site before transferring or receiving sensitive data. This information may include credit card or banking information, medical information, or other sensitive information.

Cookies

We use a number of different cookies on our site. If you do not know what cookies are, or how to control or delete them, then we recommend you visit http://www.aboutcookies.org for detailed guidance.

The list below describe the cookies we use on this site and what we use them for. Currently we operate an ‘implied consent’ policy which means that we assume you are happy with this usage. If you are not happy, then you should either not use this site, or you should delete the cookies having visited the site, or you should browse the site using your browser’s anonymous usage setting (called “Incognito” in Chrome, “InPrivate” for Internet Explorer, “Private Browsing” in Firefox and Safari etc.)

Call recording

We record our calls, as we find that it can be useful to listen again to conversations, particularly the more complex requests, to help understand what we have been told.

Calls are recorded and stored on our own systems.

We delete recordings after 1 month.

Occasionally — for example, a call with an agreement, or with a party who is not a client — we may retain a recording, as evidence that a particular conversation took place, or of what was said.

If we have a phone call relating to a client's matter where the client is not present , we may share the call recording with that client by their preferred communications mechanism (which may include unencrypted email).